Shipping & Payment

 

Shipping within the EU

We do our utmost to process your order with care and love.
Every Monday we take all parcels to the post office in Croatia, where we handle our webshop logistics.
We ourselves live in Hungary, but ship from Croatia because the postal service there is the most reliable for our webshop.

Once your parcel has been shipped, you will receive a Track & Trace code by email.
 

Delivery time

Average delivery time: 5 working days, calculated from the first Monday after your order.

• The Netherlands: delivery by PostNL

• Belgium: Bpost

• Germany: Deutsche Post / DHL

• Other EU countries: via the national postal service

After approximately 5 days, you can enter your Track & Trace code on the website of your local carrier.
 

Registered shipping

All parcels are shipped registered and are never delivered to neighbors.
If you are not at home, the parcel will be taken to a pickup point (storage period: 7 days).

Not collected = returned → purchase amount refunded minus €10 return costs.
Reshipping is possible after payment of new shipping costs.
 

Customs

Occasionally, customs carry out random checks, which may cause delays.
If delivery takes longer than 30 days, you may cancel your order and receive a full refund.
 

Shipping costs

We ship our orders with Track & Trace via Hrvatska Pošta.
Postal rates have recently increased and now apply as a single fixed rate per parcel, regardless of weight.

To keep shipping affordable, we cover part of the shipping costs ourselves.
Our shipping rates are therefore:

​

• Orders up to €50 → €7.50

• Orders from €50 → €6.95
   

💛 This keeps everything fair, clear, and transparent.
 

Shipping outside the EU

USA: Shipping to the United States

Due to current shipping restrictions at Hrvatska Pošta, we are currently unable to ship orders to the United States.
As soon as international shipping to the USA becomes possible again, this will be announced immediately on our website.

Worldwide: delivery time varies per country and postal system
 

• Shipping costs: €12.50 with Track & Trace

Any import duties or customs fees are the responsibility of the recipient.

 

Payment
 

You can pay securely via:

• iDEAL | Wero

• Klarna (Pay later / Pay now)

• PayPal

• Credit card

• SEPA bank transfer (EU)

• Bancontact

• Giropay
  
   

Questions?
 

Email: info@dreadsenfrutsels.nl

Please include your name and order number for faster assistance.
Many answers can also be found in our FAQ.
 

Please note: incorrectly entered addresses are outside our responsibility.
If the address is correct, we will of course resend your order free of charge.
 

If you want a more American, British, or extra friendly tone, I can tweak it in one go 💛